Puesta en común de vivencias y opiniones profesionales
A few months ago, I attended a session about internationalization and franchising in relation with hotel companies, during which there were some comments about the fact that the big Spanish … Seguir leyendo / Read more→
Sometimes it may seem ages have gone by but it was not so many years ago. While major infrastructure, equipment and dwelling works kept growing at exponential ratios, construction companies … Seguir leyendo / Read more→
For more than 15 years I have seen hotels using client satisfaction surveys, essentially thought for internal consumption, since from the outside the ancient mouth-to-ear method is still working. This … Seguir leyendo / Read more→